Terms of service

Tatreez Banatna - Terms of Service

Welcome to Tatreez Banatna! We’re thrilled to have you here. By using our website, you agree to the following terms and conditions designed to enhance your shopping experience.

Overview

This website is operated by Tatreez Banatna ("we," "us," "our"). By accessing or purchasing from our site, you agree to comply with our Terms of Service.

Section 1 - Online Store Terms

  • We want everyone to enjoy our products! You must be of legal age to use our site or have parental consent.
  • Please refrain from using our products for any illegal purposes. We take this seriously and will suspend services if necessary.

Section 2 - Shipping & Duties Policy

  • US Orders: Enjoy hassle-free shopping! All orders shipped to the US include all duties and taxes upfront—no surprise fees at your door.
  • International Orders: For those outside Canada and the US, please note that customs fees and import duties are the customer’s responsibility. We’re here to help if you have questions about this!
  • Double-check your shipping information to ensure smooth delivery—we’re not liable for lost or undelivered packages due to incorrect addresses.

Section 3 - Preorder Disclaimer

  • Excited about a preorder? Please keep in mind that estimated delivery dates may change. Our products are handcrafted with love, so slight variations from images are part of their unique charm!

Section 4 - Return Policy

  • Due to the nature of our handmade products, we have a no returns and no refunds policy. We encourage you to review your order carefully before completing your purchase.

Section 5 - General Conditions

  • While we strive to provide exceptional service, we reserve the right to refuse service at any time. Your content may be transferred unencrypted, but rest assured, we prioritize your privacy.

Section 6 - Accuracy of Information

  • We aim for accuracy and clarity. However, if you notice any discrepancies on our site, please let us know! Your trust is important to us.

Section 7 - Product Accuracy

  • We make every effort to accurately represent our products. Each handmade item may differ slightly in color, size, and stitching, adding to their unique beauty.

Section 8 - Billing and Account Information

  • When making a purchase, please provide accurate and current account information. This helps us serve you better!

Section 9 - Personal Information

  • Your personal information is managed according to our Privacy Policy, which you can view on our site.

Section 10 - Contact Information

Section 11 - Governing Law

  • These Terms are governed by the laws of Canada, ensuring compliance and fairness.

Section 12 - Changes to Terms

  • We may update these Terms from time to time. Your continued use of the site after changes indicates your acceptance.

 

 

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