Thank you for supporting handmade artisan work from the Levant and surrounding regions! Every item in our store is crafted with care by skilled artisans from Palestine, Jordan, Egypt, Lebanon, and Syria, preserving cultural heritage with every stitch.

Preorder Timeline

  • Crochet items: 4–6 weeks
  • Embroidered items: 6–8 weeks
  • Larger pieces: Up to 16 weeks (or less when possible)

We strive to get your handcrafted order to you as quickly as possible once it’s ready.

Shipping Information

  • Combined Shipping: For orders with both in-stock and preorder items, all items will ship together once the preorder items are ready. To receive in-stock items immediately, please complete separate checkouts.

🚚 Shipping Method
We use trusted carriers like Canada Post, UPS, and DHL. Shipping costs are calculated automatically at checkout based on:

  • Your delivery address
  • The weight and size of your order

🌍 Shipping Coverage
We ship to a wide range of destinations, including:

  • Canada and the U.S.
  • Europe (France, Germany, UK, etc.)
  • The Middle East (UAE, Jordan, Lebanon, Palestine, etc.)
  • Asia, Africa, and beyond

If you’re unsure about shipping to your location, please reach out before placing your order!

📦 In-Stock vs. Preorder Items

  • In-stock items ship within 2–4 business days.
  • Preorder items ship according to the timeline above.

If your order includes both types, we’ll ship them together or separately based on your selected options and keep you updated via email.

🛃 Customs & Duties

  • Customer Responsibility: All customs fees, import duties, and taxes are your responsibility. We provide estimated tariffs for orders shipped to the USA, but these are estimates only. U.S. Customs may request additional fees.
  • Liability Disclaimer: We are not responsible for any lost or returned packages, including those returned due to customs issues or not being received. Please ensure your delivery address is correct and that you are aware of your country’s customs regulations before purchasing.

📫 Tracking & Notifications
Once your order is shipped, you’ll receive an email with tracking information to follow your order’s journey from our hands to yours!