Thank you for supporting handmade artisan work from the Levant and surrounding regions! Every item in our store is crafted with care by skilled artisans from Palestine, Jordan, Egypt, Lebanon, and Syria, preserving cultural heritage with every stitch.
Preorder Timeline
Many of our products are handmade just for you. Here’s what you can expect for completion times:
- Crochet pieces: 2–4 weeks
- Embroidered items: 6–8 weeks
- Thoubs or detailed garments: 12–16 weeks
We always strive to get your handcrafted order to you as quickly as possible once it’s ready.
Shipping Information
When selecting both in-stock and preorder items, please be aware that all items will be shipped together once the preorder items are ready. They will be shipped as per the timelines set for preorders. If you wish to receive your in-stock items immediately, we recommend completing separate checkouts for those items.
🚚 Shipping Method
We use trusted carriers like Canada Post, UPS, and DHL to get your items to you. Shipping costs are calculated automatically at checkout based on:
- Your delivery address
- The weight and size of your order
You’ll see all available shipping options and pricing before you complete your purchase.
🌍 Shipping Coverage
We’re excited to ship to a wide range of destinations, including:
- Canada and the U.S.
- Europe (France, Germany, UK, and more)
- The Middle East (UAE, Jordan, Lebanon, Palestine, etc.)
- Asia, Africa, and beyond
If you’re unsure whether we ship to your location, just reach out to us before placing your order!
📦 In-Stock vs. Preorder Items
- In-stock items ship within 2–4 business days.
- Preorder items ship when they’re completed, based on the timeline mentioned earlier.
If your order includes both types, we’ll ship them together or separately based on your selected options, and we’ll keep you updated via email.
🛃 Customs & Duties
Please note that all customs fees, import duties, and taxes are your responsibility. These charges vary by country and aren’t included in your order total. We recommend checking with your country’s customs office for details before purchasing.
📫 Tracking & Notifications
Once your order is shipped, you’ll receive an email with tracking information. You can easily follow your order’s journey from our hands to yours!
📩 Questions? Contact Us First!
If you have any questions about delivery to your location or special shipping needs, we’re here to help!
📧 Email: info@tatreezbanatna.com 🌐 Or use the contact form on our website.